About Me
Sam Joseph
I am a dedicated and detail-oriented professional with a passion for leveraging technology to drive business efficiency and innovation. With a background in business administration and a growing expertise in software development, I specialize in creating tailored solutions that streamline operations and enhance data management. My goal is to bridge the gap between technical capabilities and business needs, delivering impactful results through thoughtful design and implementation.
LinkedinWith a foundation in retail leadership, data management, and technical development, I bring a practical, cross-functional approach to solving business challenges. My experience spans customer service, inventory control, and team training — paired with a growing focus on technology and process improvement.
I’ve worked across business administration, financial operations, and database design, using tools like Excel VBA, Microsoft Access, VB.Net, and SQL to build custom billing systems, automate reporting workflows, and develop data models that support strategic decision-making. These solutions have supported both freelance clients and formal teams.
Whether supporting day-to-day operations, onboarding new staff, or developing backend logic for a real estate CRM, I focus on building systems that are intuitive, scalable, and effective. Now, I’m expanding into web development, automation, and digital design — crafting a portfolio that reflects both technical precision and creative thinking.
Skills
- Retail Operations & Merchandising: Streamlined stock replenishment and improved display standards for maximum product visibility.
- Team Leadership & Training: Onboarded and trained 10+ associates, fostering a culture of collaboration and continuous improvement.
- Inventory Management: Maintained 98% inventory accuracy and reduced out-of-stock incidents by 15%.
- Process Improvement: Implemented manual ordering enhancements, increasing shelf availability by 10% and minimising shrink.
- Customer Service Excellence: Consistently received positive feedback for resolving queries and delivering tailored product support.
Technical Skills
- Data Analysis and Reporting: Advanced skills in Excel, VBA, Access, and SQL for actionalble insight and operational planning.
- VB.NET(WPF)
